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How GenAI Councils Should Approach GenAI Reporting

Many enterprises that are committed to unleashing the full potential of GenAI have adjusted their infrastructures to encourage this outcome. As a result, dedicated GenAI councils or committees are now commonplace, serving to shape how the organization benefits from its GenAI investment. 

The primary focus of these bodies is overseeing the implementation, adoption and management of GenAI technologies. Within this, they’re also responsible for ensuring that provisions are made for more granular aspects of GenAI usage, including ethics, compliance, and security. GenAI reporting is an overarching responsibility that can be weaved into each of these areas, and it’s arguably the most critical aspect to get right.

Portal26 is here to help enterprises to enhance their GenAI current reporting systems, with  real-time, unrivalled, 360 visibility provided by our industry-leading platform. Read on to understand the importance of in-depth GenAI reporting; and find out why a comprehensive reporting system is fundamental for maximizing the impact of your GenAI investment.

Why does GenAI reporting matter?

GenAI reporting adds value to an enterprises investment in the technology by providing on- demand access to in-depth information about usage, deployment, and GenAI related outcomes. 

However, it’s worth noting that when we’re talking about GenAI reporting, we mean much more than just tracking baseline performance metrics or working through compliance checklists. Effective GenAI reporting will scope out deep, actionable insights that can be used to drive strategic decisions, enhance productivity, and identify new opportunities. 

When GenAI councils look beyond surface-level insights, they’re able to learn from more meaningful findings, and these takeaways inform everything from governance policies to risk mitigation strategies – and this is why effective, in-depth GenAI reporting is a really important process for any organization to establish.

The consequences of surface-level GenAI reporting

If your GenAI council isn’t looking beyond vanity metrics and simple usage overviews, they’re missing the bigger picture. This can have some difficult consequences, but it’s also an inefficient way for an enterprise to invest in what could otherwise be a game-changing technology.

Looking at surface level insights alone won’t give you the context that you need to ensure your governance protocols are being followed, and it won’t tell you how your system fares against potential security threats. These types of metrics could also lead to misinformed decision making, as they don’t represent the granular aspects of your GenAI strategy or the vulnerabilities of your system. In particular, any decisions made in relation to risk management could be detrimental, as you’ll be basing them on outlying data that isn’t representative of the system as a whole.

Making decisions based on these kinds of metrics could even skew your future GenAI model development, leading to inaccurate, potentially biassed outputs. The long-lasting impact of these types of outputs being shared could be broken customer trust and reputational damage, as any kind of illegitimate content may breach intellectual property laws, or it could infringe on copyright regulations – and this would likely lead to legal action. 

On the whole, taking action based on insights that only represent a small portion of your actual GenAI usage could open the floodgates to a whole host of damaging outcomes.

How to enhance your GenAI reporting capabilities

Ready to give your organization even more value from its GenAI activities? Take a look at the tactics for improved GenAI reporting that we’ve outlined below, and make your current system work harder with Portal26.

1. Identify your current reporting approach against your actual GenAI usage

The best starting point to improve any process is to gain a clear, up-to-date picture of your current standings. With GenAI reporting as the end goal, we’d start by establishing where the organization stands with its current GenAI initiatives. This includes setting benchmarks on usage patterns, determining your current compliance status, and identifying how well your risk management systems are performing. Use the findings to spot any potential gaps in your reporting system, and determine whether your current Data Loss Prevention protocols are geared up to fill in these missing metrics.

We’ve made it easier to make a start on this action by providing some initial cues that you can use to audit your GenAI reporting system against, looking for the gaps we’ve described for each factor:

  • Can you easily measure how well your governance practices are being observed?
  • Do you have information on exactly where and when GenAI is being used in your enterprise? Can you tell who is responsible for this?
  • Do you have information on risks that your system was exposed to over a set period of time?

Take note of any gaps in visibility for each area, and find ways to build a GenAI reporting system that gives you complete oversight, rather than a fragmented view. Need support in finding out your current standings? Our GenAI platform is designed to give you the information you need about your current system, giving you a base for improvement.

2. Make provisions for improved GenAI governance reporting

If it hasn’t done so already, make sure that governance takes center stage in your GenAI reporting approach. The only way to pinpoint and understand inefficiencies and unsanctioned GenAI usage is by having access to detailed insights into usage details and user compliance – and our own GenAI governance reporting capabilities show you this data, with accompanying drilled-down information.

Once you have access to a full suite of GenAI governance metrics, you’ll be able to carve out any improvements to your current protocol that might be needed – for example, you could find ways to isolate information on GenAI ethics, and this could be built into your GenAI reporting to show you any areas that need to be addressed.

3. Stronger security

You should have an extensive range of GenAI security insights readily available as part of your reporting approach.

Detailed security reports will allow you to identify vulnerabilities and enforce strong protection measures, safeguarding sensitive data and fostering trust in AI systems among stakeholders. This can also impact the ability to scale your GenAI budget strategy and  investment in the technology over time, as C-suite decision makers will be more confident in adjusting and targeting spend.

4. Improved education

By understanding the level of GenAI literacy within the organization, councils can design targeted training programs to educate employees to a universal standard. This means that they will be more likely to use GenAI effectively and responsibly, driving overall productivity.

Supercharge your councils GenAI reporting with our targeted tool

Portal26 has created a platform that gives enterprises and GenAI councils the visibility they need to measure how effective their key strategies are. GenAI governance, GenAI security and GenAI education are all key pillars in the reporting platform that we have developed, and our system is already helping countless GenAI companies to get the most out of their GenAI systems. To explore our dynamic GenAI reporting solution with a free demo, simply contact us and we’ll be happy to help.

By integrating our platform into your operations, GenAI councils can transform how they manage and grow their AI initiatives, keeping their organization ahead of the curve.

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